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We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!
Posted on A “BooBoo” PellTrustindex verifies that the original source of the review is Google. I took our cats for their annual exam and as usual had a great experience. We were greeted by Kristen our technician who was sweet and gentle and took wonderful care of Sybbie. Our second technician was equally as sweet, unfortunately I didn’t get her name. She deserves a shoutout too because she took on the feisty Minerva and held her gently and firmly throughout her exam. This is a great local office with a wonderful staff. I wish they had weekend hours but they’re definitely worth going to for the quality of care.Posted on Christina DegelmannTrustindex verifies that the original source of the review is Google. Great vet! I visited with my rescue dog, who’s a very anxious dog and all the staff made her feel very loved. Dr. May and our tech Kristen were amazing! Thank you Kristen for being so friendly and most importantly your patience with Maisy!Posted on Roy RozyTrustindex verifies that the original source of the review is Google. It's not easy to find a place that gives you (and your pet) more personal service these days. Animal Care of Oradell pays attention to what's happening with your pet and does its best to assist and accommodate. The vets and staff here both professional and welcoming. If you call them to make an appointment make sure to ask for Sherry who is always super helpful.Posted on Tania WilsonTrustindex verifies that the original source of the review is Google. Love Dr. May and the whole crew at Animal Care of Oradell. She's taken excellent care of all my babies. Wouldn't go anywhere else.Posted on Nicole SnyderTrustindex verifies that the original source of the review is Google. Sherry, Customer Service Representative, is outstanding in every aspect of her role! Sherry has excellent customer service & relations skills. She is very friendly, upbeat and understands all aspects of this small family animal care practice. Sherry is always patient with my questions while checking us out. If I forgot to ask the Veterinarian or Tech something, Sherry either knows how to answer any question briefly and to the point and when she does not know she will follow through and find out. Today, while waiting for my dog's appointment, I observed another client being disrespectful and antagonistic while paying for her pet's appointment. Sherry maintained a calm and respectful demeanor, listened to this client's 'concerns' and gave this patient/client a few options which immediately deescalated this person's irritation from an 8 out of 10 to a 1 or 2 tops. The client left calmly after being listened to and given options that led to a win-win outcome for client and practice! It is refreshing to witness a true professional like Sherry with a focus on Pet Health and Owner care/satisfaction alike. ¡Brava! Sherry took time to make a difference in a sometimes indifferent world!Posted on Mary SheaTrustindex verifies that the original source of the review is Google. Another great visit for my kitty with Animal Care of Oradell. Maria (tech) was amazing who showed a lot of care, compassion and was helpful. All the doctors have been wonderful. I have finally found my cat’s medical home after searching for a few years. Thank you Animal Care of Oradell.Posted on Tami J.Trustindex verifies that the original source of the review is Google. Met Dr. May for the first time today. She was thorough, kind, and thoughtful in her approach to ensuring my fur baby receives excellent care. The staff that I meet were also friendly! I’m quite pleased with my choice. ------- Updated, more detailed review My fur baby, Zuri, has been seeing Dr. May for a little over a year and half now. I’m thoroughly pleased with her elite care of my baby. Little history: Zuri is an IMHA (Immune Mediated Hemolytic Anemia ) survivor/rockstar warrior. She started seeing Dr. May approx. 3 weeks after a week long stay at the hospital, where she had 6 blood transfusions. The hospital did a phenomenal job, but when Zuri was released, her red blood cells count was still gravely low. Her case was very aggressive. Zuri was on a few medications to help her, but I knew that Zuri would need someone highly skilled. So, I did some research about internal medicine vets in NJ and found Dr May. Best decision ever! Dr. May meticulously monitored Zuri’s health over several long months, always answering/addressing my many questions/ concerns, finally weaning Zuri off of her IMHA meds entirely. By the time, Zuri was off of her meds with great values, I was ready to cease the monthly visits because Zuri was doing great, and I was 100pct comfortable with Dr. May’s plan. She got Zuri that far! It was a beyond scary time for me, and Zuri had been through a lot. But, Dr. May and everyone from the assistants to the front desk at Animal Care of Oradell made the overwhelming experience better. Everyone always answered my MANY questions!! It’s even the little things like being engaged by Sherry at the front desk, who is always very friendly, helpful, and responsive. It doesn’t escape me that she would engage me to maybe make me smile or laugh…to just relax a bit, especially earlier on when I was a nervous wreck. Fast forward to this year, Zuri was doing so well that she really just needed to get an annual done. And, it was during this visit, Dr. May noticed that Zuri’s kidney function was off. She had Zuri undergo a few studies, and it was determined that Zuri has kidney filtration (protein losing nephropathy) as well as high blood pressure issues, but it was caught very early. And, since being put on a couple medications, Zuri’s levels are looking really good. Btw, during this time, Zuri never displayed any signs that she was ill. Again, this is a testament to Dr. May’s diligence and care. I’ve written enough, but since I never got around to writing one last year, I figured a lengthy review is appropriate. :-) Fully-heartedly recommended Animal Care of Oradell.Posted on Martha DossTrustindex verifies that the original source of the review is Google. Thank you so much to the staff at Animal Care of Oradell for taking care of our very reactive Aussie Calypso for her annual check up. They were so patient and got everything done quickly and effectively. Special thanks to Tracy who was especially patient and won her over with lots of treats. Thank you all!Posted on Sophia BarralesTrustindex verifies that the original source of the review is Google. I brought my cat in who is very difficult and the staff handled her with such compassion and did everything they could to make the appointment go smoothly. From the receptionists Sherri and Jeanette who were beyond helpful and kind, to the vet techs, to Dr. Tierney he explained every step along the way. I couldn’t be happier with our experience! Highly recommendPosted on Gabriela ToledoTrustindex verifies that the original source of the review is Google. I walked into ACO bright and early on Tuesday morning with my 1 year old lab mix who was struggling with an intense ear infection, and Sherry did everything she could to get us seen as soon as possible. Ryder and the Toledo family thank you so much for the speedy care & your commitment to an incredible experience!
